Frequently Asked Questions

Everything you need to know before getting started at Desiata Training.

  • We are located at 1 New Industrial Way in Warren, Rhode Island 02885 near Palmer River Grill and Johnson's Roadside Market. We're conveniently located 5 minutes off the highway and we have a parking lot. You may park in any of the spaces at the front or to the left side of our unit.

  • Yes. Whether you've never stepped into a gym before or you've been lifting for years, we'll meet you where you are and help you progress from there! You do not need any prior workout, lifting, or fitness experience to work with us at Desiata Training.

    We work with complete beginners, experienced lifters, athletes, older adults, and everyone in between.

  • We offer two group classes: Lift Club (strength-focused, 60 mins) and Ignite (HIIT, 45-60 min). Both are offered multiple times per week and can be modified for any ability level. In Lift Club, we rotate through 7 strength training stations in 5 min. increments to give you an efficient and effective full body lift. In Ignite, we utilize different HIIT structures (EMOM, tabata, etc.) as well as incorporate traditional strength training & plyo movements to offer full body burn and strength.

  • You'll receive personalized workouts, one-on-one coaching during your sessions (30 or 60 min), accountability, progress assessment, and interactive access to your workout programming through our app. Your trainer will make sure that you have a full program of workouts not only for your training sessions with them, but for the workouts they expect you to do on your own outside of sessions as well. One-on-one clients also receive discounted group class membership rates as low as $12.50/class.

  • Our personal training packages are designed to fit your goals, schedule, and budget, with options for both 30-minute and 60-minute sessions and different training frequencies. Because every client’s needs are different, we’ll walk you through our pricing and help you find the best fit during your free consultation. Your consultation also includes a complimentary InBody scan & movement assessment so we can better understand your starting point and create a plan tailored to you.

GROUP FITNESS

  • When you arrive, enter through the front of the gym and head to the group studio in the back, past the front desk and cubbies. If you arrive early, you’re welcome to warm up on your own or simply wait for class to begin.

    Your coach will greet you, walk you through the class structure, and demonstrate the movements before you get started. Throughout class, they’ll be there to offer guidance, corrections, and modifications so you can train at a level that feels right for you.

  • No. You do not need a membership to try a class at Desiata.

    Your first class is free, so you can meet the coaches, experience the class, and see if it feels like a good fit. After your first class, new clients can also purchase our 3 classes for $39 intro offer through Mindbody.

    From there, you can choose from several membership options based on how often you want to train. We also offer drop-in classes and a 10-class pack for anyone who needs more flexibility.

  • We offer several membership options based on how often you’d like to attend.

    For a 3-month commitment:

    • 4 classes/month: $90

    • 8 classes/month: $160

    • 12 classes/month: $205

    For a 12-month commitment:

    • 4 classes/month: $80

    • 8 classes/month: $140

    • 12 classes/month: $175

    We also offer drop-in classes and a 10-class pack for more flexible scheduling.

    New participants can start with 3 classes for $39.

  • No. Your membership includes a set number of classes per rolling monthly billing cycle, and any unused classes expire at the end of that cycle.

    For example, if your membership begins on September 14, you have until October 14 to use that month’s classes.

    If you purchase a class pack instead of a monthly membership, those classes can be used more flexibly until the pack’s expiration date.

  • Cancellation terms depend on the specific membership or package you purchase.

    Your membership agreement will outline the cancellation policy that applies to your plan. If you’re ever unsure about your options, reach out to us and we’ll be happy to walk you through them.

PERSONAL TRAINING

  • Personal training starts with a free consultation so we can get to know you, understand your goals, and make sure we’re a good fit.

    During the consultation, we’ll talk through your training history, goals, schedule, and any challenges you’re working around. From there, we’ll help match you with a trainer based on your needs and availability. If you decide to move forward, you and your trainer will schedule your sessions together.

  • Your free consultation is designed to give you a clear starting point and help us understand what kind of support will work best for you.

    You’ll meet with a potential trainer, talk through your goals and training history, complete a movement assessment, and receive an InBody scan. We’ll also discuss any challenges, injuries, or lifestyle factors that may affect your training.

    From there, we’ll answer your questions, talk through the right path forward, and make sure you feel confident about the next step.

  • Absolutely.

    If you ever feel that another trainer would be a better fit for your goals, personality, or schedule, we’re happy to help make a change.

    The same applies if your trainer’s availability changes or they leave the team. We’ll work with you to find a new trainer and make the transition as seamless as possible.

  • If you need to cancel or reschedule, please text your trainer as soon as possible.

    Sessions cancelled less than 6 hours before the scheduled start time, or missed without notice, will be forfeited. Trainers may make exceptions for last-minute emergencies at their discretion.

    A forfeited session is not eligible for a make-up session.

  • Personal training packages are assigned an expiration date when purchased, and that date will be clearly communicated to you.

    Each package includes a built-in grace period to allow for things like scheduling conflicts, travel, illness, or injury. All sessions must be used by the expiration date.

    Sessions that remain unused after that date are forfeited and are not eligible for credit, refund, or rollover. Exceptions for extended illness or injury may be considered upon request.

POLICIES & OTHER QUESTIONS

  • Let your coach know about any current or previous injuries before training so we can help you move as safely and comfortably as possible.

    We can modify exercises based on your individual needs. If you have an injury or medical condition that may require medical clearance, we may recommend speaking with your healthcare provider before beginning or continuing exercise.

    If an injury requires extensive one-on-one modifications, we may recommend avoiding a group class until you can receive more individualized attention.

  • Yes. We offer youth training designed to help young athletes build strength, improve movement skills, gain confidence, and develop healthy exercise habits.

    Anyone under 18 must be accompanied by a parent or guardian for their initial consultation.

  • Many people can safely continue exercising during pregnancy, but every pregnancy is different.

    Our coaches can provide appropriate exercise modifications, and we recommend following the guidance of your healthcare provider when deciding what type and level of exercise is right for you.

  • Freeze options depend on the specific membership or training package you purchased.

    If something comes up and you need to pause your membership or training commitment, contact us and we’ll review the options available to you.

  • We recommend scheduling a class, consultation, or appointment before coming in.

    That helps us make sure a coach is available to greet you, answer your questions, and give you the attention you need when you arrive.

  • No. Fitness and personal training services at Desiata Training are not billed directly to health insurance.